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Unable to keep pilot light lit on a 7 year old 75 gallon water heater. Th unit was located in the attic above the second floor. Jared was team leader with 3 associates. They were able to find and pickup a new 75 gallon water heater, which are in short supply like everything else. it took them all to get the old water heater down and the new one back up. There were very careful in the moving the water heaters without doing any damage. The installation was thorough without any messes. The new water heater was installed according to the newer Shelby County Code requirements and easily passed inspection. All in all it was a great experience and I would readily use Automatic again if the need arises. In fact, I just referred one of of neighbors yesterday.
On time. Very polite. Very knowledgeable. Went right to the problem and addressed it. We were very pleased with our problem fixed. I would definitely call automatic heating and air. I would give them five stars and give Chase a raise.
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On the 2nd morning of a 100 degree heat wave I woke up without AC. I called Automatic Heating & Plumbing and the owner answered the phone at 6 AM! He scheduled a service call and Bill Deering arrived and figured out the problem and had it fixed within minutes! Professional reliable and honest service are what I've come to expect from Automatic. I won't call anyone else! Thanks Sam and Bill!
The folks over at Automatic are amazing. The follow up, the scheduling, they are overall a great team. Thank you guys again for getting my ac unit fixed!
Chase was awesome and very knowledgeable. I didn't feel like I was being taken advantage of because I'm a woman. He took his time to show me the issues with my unit and the needed repairs. I reached out to them based off the reviews. Very happy with Automatic A/C and plumbing.
We got great service today. Anthony and Steve did a fabulous job. They were on time, friendly, and completed the job of replacing our entire unit in about 7 hours. The office staff were wonderful to deal with and sent us text messages to let us know they were on the way. Very pleased with the service
Very friend staff!
I had a home I purchased where a previous HVAC contractor did a horrible job in the install and all my duct work in a zoned system was done improperly, causing my house to never properly cool. I went through several contractors to try to identify my problems unsuccessfully for a couple years. Finally, Automatic came in and determined the only way to fix it was to rip out the poorly done original job and do it right the 2nd time. 3 guys in my home for 3 days. They took great care and did the install properly this time. I finally have a home that cools properly!
The repair man was very polite and professional - the job was explained and completed in a very timely manner. I will definitely use Automatic again.