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James Voyles was a very knowledgeable technician. He serviced my boiler system. He took time to explain how a boiler heat system works. Then when my boiler suddenly stopped working, he came out, diagnosed and corrected the issue. I was very thankful, as it was very cold and late in the evening on a Friday when the boiler went out and customer service initially stated they couldn't get to me until Monday…but after they called James, he came right over and serviced the boiler so we wouldn't have to be cold all weekend!!
I've used Automatic Air Conditioning-Heating-Plumbing for several years at two houses. I've always had excellent service with friendly, pleasant and knowledgeable people. They are prompt and take the time to explain all services and repairs needed. They are always on time and come within a day of calling. They call me to schedule my repetitive services so I don't have to remember. A company this well run is a demonstration of leadership, professionalism and customer service from bottom to the top.
Automatic came out within 24 hours to address our boiler issues. James , our technician was great! He knows his boilers and was thorough and courteous! Highly satisfied!
Very attentive, responsive, and persistent in solving issue with gas furnace.
Wesley was our service repair agent and he was on time and explained our issue very well. I appreciate his information and address.
James Voyles did an excellent job servicing our heater! He was very professional, knowledgeable, and detailed with making sure the heater units were serviced properly! Freddy, the plumbing technician, also came a few days prior and provided these excellent qualities as well!
Freddy was very thorough and explain things so I could understand.
Wesley was excellent- he came out to service our upstairs unit this morning. He did a great job and was so polite! He even noticed we had gas logs in the fireplace and asked if we knew Automatic also does maintenance on those.
Cody did an amazing job, automatically put on shoe covers to protect my floors. I truly appreciate his kindness and promptness with showing up within the 30 minute windows so I could get to work!
Cody at Automatic has serviced our HVAC both times since purchasing our home this summer and he is always great. Very trustworthy and upfront about what is needed and what work he's doing. I would highly recommend them to anyone for HVAC work.