Reviews

Outstanding

David - Memphis, TN
4 days ago

I called Automatic yesterday for assistance with a water heater that stopped working. I explained that I had received a shocking estimate from another company and that I needed another opinion. She squeezed me into Kris' schedule for the same day. He arrived within two hours and gave me a reasonable estimate for replacement and I asked him do the job. He and a coworker arrived this morning—on time—and completed the work (remove/replace water heater, remove/relocate flue to bring it up to code) in about 3 hours.

These guys were conscientious, respectful of the property, and very efficient. I cannot recall the last time I have been this satisfied with repairs or improvements. I am so satisfied that Kris and I have discussed another small project for which I'll be calling very soon.

 Five stars is not enough.

Polite Service

Brandon - Memphis, TN
6 days ago

Cynthia

Bardos - Bartlett, TN
10 days ago

Great service. Jared was on time, professional and polite. I was very pleased with everything.

Friendly and knowledgeable staff

Paul and Kimberly Marconi - Byhalia, MS
12 days ago

We where frustrated with a few of the companies we called before we called Automatic . We would have to wait almost 2 weeks to get our unit looked at . Made the appointment on a Friday and it was fixed by Tuesday. Once the appointment was made the staff kept me up to date on a technician possibly coming out sooner if there was time in his schedule. The staff was knowledgeable, friendly and efficient! The price to have our unit repaired was lower than we had expected(that was a nice bonus)

Great service

David - Memphis, TN
13 days ago

Excellent, fast service

Virginia - Memphis, TN
13 days ago

Called this morning due to lack of water and company managed to get someone here by noon. We now have water. Thank you Automatic heating, Air and Plumbing.

Maintenance on A/C

Ira - Germantown, TN
17 days ago

August did a great job. Handled every problem in a timely manner.

Great

Wayne - Olive Branch, MS
17 days ago

Andrew did his job very professionally , a very friendly person. The men all listen as he gave them instructions as what they should do.He is a very professional leader to these other men today. On a scale of 1 to 10 and 10 being the best I gave him a giant 10. Sam you have a good group of men working for you they're all polite and did their job they were sent here to do. We are already thoroughly enjoying this new unit. Thank you so much . God bless you all

Excellent service

Hugh - Memphis, TN
18 days ago

A/C unit went out and placed call to Automatic around 8pm. Call was answered promptly by Sam and repair was scheduled ASAP the next morning by Sharon. There were calls previously scheduled, and service tech,Mike, arrived around 9:45a, diagnosed the problem and made the repair. By 11a we were cooling down! Sam, Sharon, and Mike were all very personable, knowledgable and did a great job. I have been a customer of Automatic for over 13yrs. and have always received excellent service from everyone I have had contact. Highly recommend Mike and Automatic.

New air conditioner

Brian - Hickory Withe, TN
19 days ago

Great service and a clean install....

Jim

Jim - Memphis, TN
23 days ago

We have relied on Automatic Heating and Jared Lott for years. Jared is always professional and always gets the job done.

Great

Bill - Memphis, TN
25 days ago

August did a great job! Professional and personable.

Tricia

Tricia - Lakeland, TN
26 days ago

Anthony, Eric & Ben were awesome! Very professional & respectful of my home! I would recommend them!

Megan G

Megan - Germantown, TN
26 days ago

First class customer service !

Great Service, and punctual!

Jake - Bartlett, TN
27 days ago

Blayze came right out when I needed him! Came right on time and even gave me a call to let me know he was almost there.

Excellent service

Jim - Memphis, TN
28 days ago

Courteous and on time

Excellent Service

Donna - Olive Branch, MS
33 days ago

On time /great customer service/friendly /thorough!!!

Fantastic all the way around.

Patrick - Arlington, TN
35 days ago

I have gone through many HVAC companies over the years and this is by far the best in my opinion. Their pricing was well below the other 3 quotes I got from competitors, and they were very professional in the installation and walking me through aspects I might not have even thought about. They didn't push up-sales and even talked me out of some things that I thought I needed when it was apparent it would not help in my setup. They were knowledgeable about any items I asked about and did a wonderful job with the installation. They put down plastic and cleaned up after themselves and all of the work was top notch. They were on time, amazingly even early for most of their appointments, which has not been my experience in the past with other companies. I am working from home currently, and I barely even noticed they were here except for the few times when they needed power tools. It was nice that their quotes had 4 levels of pricing so that you could see the difference and decide on things yourself. It even linked to the units brochures and you could easily find reviews and specifications for any of them. Not to mention it was all electronic, no paper to go look at and lose. Just a simple email with links. One of the other quotes I received just said base unit. When I asked they said they would have to look for what the current base unit was, how is that easy for me to do any research on? I am happy that I happened upon this company as it has been an amazing experience for me, and I will be much more strict in looking at companies for other services I need based on this.

Great

Littles - Memphis, TN
35 days ago

Jared was fantastic! The young man was efficient, knowledgeable and very professional. Outstanding representation of your brand👍🏾👊��

Great customer service , knowledgeable, hard workers, polite,

Pam - Olive Branch, MS
47 days ago

Sunday At 6 pm the AC stopped and by Tuesday morning I had a team of Automatic Men Ready to put in a new unit. Followed up by the owner during the day to make sure everything was going as “I” wanted and expected. Then took time to explain to me how the system works so I could further appreciate the new unit. No hard sell but options out there for upgrade, increased features etc. The house doesn’t look like we had a team if people through it all day. All debris was taken out and no after mess was left. I highly recommend using Automatic for heating , AC, and plumbing. Professional and knowledgeable! Thank you for a job well done.