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Blayze and Tristan were on time and were able to do regular semi-annual maintenance, and were also able to help with an ongoing issue that was never resolved in the past. I was impressed with their quality level of service and obvious excellent skill set. So nice and courteous, and explained all well. I highly recommend this team of HVAC professionals, and will use them for other services, as well.
This was my first time using Automatic, and they were absolutely fantastic! My AC went out a couple of weeks ago, right around the same time my sump pump stopped working. I called first thing in the morning, and within just a few hours they had both HVAC and plumbing technicians at my house…which was such a relief with the Memphis heat.
Blayze and Tristan from the HVAC team arrived first. Within 15 minutes, they diagnosed the problem, my compressor was completely out. Blayze walked me through everything, showed me the damage, and provided a quote on the spot. He explained they could fix it right away. As a woman, I'm always a little skeptical about being upsold or taken advantage of (I even mentioned that to him!), but Blayze immediately reassured me. He said, "No ma'am, I would never lie to you," and continued to show me even more details about the issue. I really appreciated his honesty and transparency…and most importantly, I trusted him. I usually have a good sense about people, and both Blayze and Tristan struck me as genuine and trustworthy.
On top of that, I have a large German Shepherd who isn't usually thrilled about strangers coming in and out. I warned them, and they were cautious and respectful. To my surprise, my dog actually warmed up to Blayze…he even played fetch with him! That honestly made my day.
While the HVAC team was working, Freddy from the plumbing team arrived. It was a full house, but he jumped right in and headed to the basement to check the sump pump. Within about 15 minutes, he had answers. Like the others, he took the time to show me exactly what was going on rather than just telling me, which I really value.
All in all, these guys were incredible. I felt safe, respected, and never pressured. This kind of service…the kind where you know people truly care about their customers…feels rare these days. Because of this experience, I will definitely continue giving Automatic my business.
Thank you, Automatic!
The work crews did a remarkable and professional job replacing all of my fresh water plumbing, new water heater installation, and 4 new toilets installed. I highly recommend Automatic A/C, plumbing, heating,
I have used Automatic for many years. They never disappoint. They installed a new A/C system in a 104 year old house with lots of complications and rose to the task each time. Their work is thorough, creative when necessary, and the members of their team are always cordial and professional. I highly recommend them.
Quick response, on time for appointment, very polite technicians, explained everything to me, kept everything clean, careful not to let my cats outside, and overall a good experience. They replaced my air conditioning unit upstairs with a new one.
Exceptional communication by Gary Duncan, Chris Lewellen, Dustin Wood and all of the other guys. I'm sorry I don't remember their names. I was sick from some new medicine I was taking and didn't get out of my recliner the entire day. They were very respectful not to bother me too much.
Anthony, Chase and Steve are amazing. They arrived on time. They installed a New inside air unit and outside unit. They were very professional. Worked quietly. They were very knowledgeable and patient in answering our questions. They completed the job in a timely manner, cleaned their work area and we were very satisfied.
Thank you to Anthony for installing a new unit. We're happy with their work and communication. Much appreciated ????
Update: the condenser made it through the hot months but then stopped working. Automatic was quick to respond and replaced the entire outside unit promptly without any fuss. Thank you.
We also had Robbie do some electrical updates. He was professional and things looked good.
Prompt, efficient, thoughtful, reasonably priced, friendly crew.
Wesley was prompt, friendly, professional and knowledgeable. He worked with great detail and looking forward to great service in the future once again.
Automatic Air Conditioning has replaced three AC systems for us over the past few years, and we couldn't be more pleased with their service. Every technician we've worked with has been knowledgeable, professional, and thorough. Each job was done right the first time. We highly recommend this company!